Terms of service

Welcome to Neidra. By using our website or placing an order, you agree to these Terms of Service.

Products & Pricing

We make every effort to display our products, colours and prices accurately. Minor variations in colour or appearance may occur due to lighting and screen settings. Prices and product availability may change without prior notice.

Orders & Payment

Neidra accepts prepaid orders only. COD is not available.

Orders are confirmed only after successful payment. Once an order is placed, cancellation or modification may not be possible.

Shipping

Delivery timelines are estimates and may vary depending on location, courier delays or circumstances beyond our control. Customers are responsible for providing accurate delivery details.

Returns & Exchanges

No returns or refunds are offered.

One size exchange is available within 7 days of delivery, subject to our Return & Exchange Policy.

Damaged or Wrong Products

Any damaged, defective or incorrect product must be reported within 24 hours of delivery at livingneidra@gmail.com, along with the order number and clear photographs.

Website Content

All original photographs, designs, written content and other materials on the Neidra website may not be copied, reproduced or commercially used without our permission.

Neidra is currently used as our brand/business name and is not being represented as a registered trademark.

Privacy

Customer information is handled in accordance with our Privacy Policy.

Governing Law

These terms are governed by the applicable laws of India.

Contact

Email: livingneidra@gmail.com
Support Hours: Monday–Saturday, 11:00 AM–6:00 PM

Neidra reserves the right to update these Terms of Service when required.